Shopping Policy

Shopping Policy

Shopping Policy for Snozer

Welcome to Snozer! We’re thrilled to have you shop with us. Below, you’ll find all the details about our shopping policies to ensure a smooth and enjoyable experience. If you have any questions, feel free to reach out to our customer support team at [support@snozer.com].

1. Order Placement

  • Orders can be placed 24/7 through our website, www.snozer.com.

  • After placing an order, you’ll receive an order confirmation email with your order details.

  • We reserve the right to cancel or refuse any order for reasons such as pricing errors, product unavailability, or suspected fraudulent activity.

2. Payment Options

We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, American Express, Discover)

  • PayPal

  • Apple Pay

  • Google Pay

All payments are processed securely, and your payment information is encrypted for your protection.

3. Pricing and Taxes

  • All prices on our website are listed in USD.

  • Prices are subject to change without notice.

  • Applicable sales tax will be calculated and added to your order during checkout based on your shipping address.

4. Shipping Policy

  • Processing Time: Orders are typically processed within 1-3 business days.

  • Shipping Methods: We offer standard and expedited shipping options. Shipping costs and delivery times vary depending on the method selected and your location.

  • Tracking Information: Once your order ships, you’ll receive a tracking number via email to monitor your package’s progress.

  • Delivery Delays: While we strive to deliver your order on time, we are not responsible for delays caused by carriers or unforeseen circumstances (e.g., weather, customs).

5. Returns and Refunds

  • Eligibility: You may return most items within 30 days of delivery for a refund or exchange, provided they are unused, in their original packaging, and accompanied by proof of purchase.

  • Non-Returnable Items: Certain items, such as perishables or personalized products, are final sale and cannot be returned.

  • Return Process: Contact our customer support team at [support@snozer.com] to initiate a return. You’ll receive instructions on how to return your item(s).

  • Refunds: Once your return is received and inspected, we’ll process your refund within 5-7 business days. Refunds will be issued to the original payment method.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 7 days of delivery at [support@snozer.com]. We’ll work with you to resolve the issue, which may include a replacement, refund, or store credit.

7. Cancellations

  • If you need to cancel your order, contact us immediately at [support@snozer.com].

  • Orders can only be canceled if they have not yet been processed or shipped.

8. Privacy and Security

We take your privacy seriously. Your personal information is protected under our Privacy Policy, which outlines how we collect, use, and safeguard your data.

9. Contact Us

For any questions or concerns about your order or our shopping policies, please contact our customer support team:

  • Email: [support@snozer.com]

  • Phone: [Your Phone Number]

  • Hours: Monday-Friday, 9:00 AM - 5:00 PM EST

Thank you for shopping with Snozer! We’re committed to providing you with high-quality products and exceptional service. Happy shopping! 🛒✨